Terms of service

Effective Date July 2, 2026 Last Updated:July 2, 2026

These Terms and Conditions (the “Terms”) govern your use of the Every Stone Jewelry Co, LLC website and the purchase of any products from Every Stone Jewelry Co, LLC ("Every Stone," "we," "us," and "our"). By accessing or using our website, placing an order through our website or our social channels, or otherwise purchasing products from us, you agree to be bound by these Terms.

1. General

Every Stone Jewelry Co, LLC is a Florida-based limited liability company. All purchases are subject to these Terms and Conditions and our Privacy Policy, which is incorporated into these Terms by reference. Returns are governed by Section 7 below. By placing an order, you represent that you are at least 18 years old and that the information you provide is accurate and complete.

2. Product Descriptions

We make every effort to accurately represent our products, including metal type, gemstone type and origin, treatment disclosure, carat weight, and setting style. Natural and laboratory-grown stones are clearly identified as such. All natural colored gemstones are unique, and slight variations in color, clarity, size, and appearance are inherent to natural stones and are not considered defects. Product photography is intended to be as accurate as possible but may vary slightly from the actual piece due to lighting, screen calibration, photographic conditions, and the natural characteristics of gemstones.

3. Pricing and Availability

All prices are listed in US dollars. Every Stone reserves the right to adjust pricing at any time without notice. We also reserve the right to correct pricing, typographical, or other errors, including after an order has been submitted, provided that if we cancel an order for this reason, we will refund any amounts paid. Price changes will not affect orders that have already been confirmed and paid in full. Our products are released in limited drops and may sell out or become unavailable, and we reserve the right to limit quantities per customer.

4. Payment

Every Stone accepts payment by credit and debit card, processed securely through our payment processor (currently Shopify Payments and Shop Pay). Your payment method is authorized at checkout, and by placing an order you authorize us to charge the full amount, including applicable taxes, shipping charges, and any other amounts disclosed at checkout.

For high-value and custom orders, payment by wire transfer may be offered or required. When paying by wire, full payment must be received in immediately available funds and cleared before your order is processed, created, or shipped, and you are responsible for any wire transfer fees charged by your financial institution.

If you choose a third-party financing or installment option (such as Shop Pay Installments or Affirm), that financing agreement is solely between you and the provider and is governed by their terms. Every Stone is not a party to that agreement.

5. Order Acceptance and Verification

Receipt of an order confirmation or payment does not constitute acceptance of your order. Every Stone reserves the right to refuse, cancel, or limit any order for any reason, including pricing or description errors, product unavailability, limited drop quantities, or suspected fraud.

For certain high-value orders, we may require identity verification, such as a government-issued ID or confirmation of your billing information, before we process or ship your order. We may decline or cancel an order if verification is not completed or if we suspect fraudulent or unauthorized activity. If we cancel an order, we will refund any amount paid to the original payment method, typically within 5 to 7 business days, subject to the processing times of your financial institution.

6. Shipping and Delivery

Every Stone ships within the United States only. All orders are shipped fully insured and require a signature upon delivery. Shipping carriers and estimated delivery timelines are communicated at the time of order confirmation. Risk of loss and title pass to you upon delivery of the order to the shipping carrier. Every Stone is not responsible for delays, delivery failures, or losses caused by the shipping carrier, weather, acts of God, or other circumstances beyond our reasonable control. If your order arrives damaged, or if tracking shows delivery but you have not received your order, you must notify us within 2 business days so we can work with the carrier and insurer to investigate and resolve the issue.

7. Returns and Refunds

We want you to love what you receive. If something is not right, the following terms apply.

Eligible for return:

  • Finished jewelry pieces returned in their original, unaltered condition;
  • Returned in the original Every Stone packaging; and Shipped back to Every Stone within 3 days of confirmed delivery.
  • Not eligible for return:
  • Custom, made-to-order, engraved, and personalized pieces, which are final sale; Any item that has been altered, resized, or modified in any way; and Items returned without original packaging.

How to initiate a return : Email sarah@everystonejewelryco.com to initiate your return. The item must be shipped back to Every Stone within 3 days of confirmed delivery, physically in transit with tracking confirmation. Returns shipped after the 3-day window will be ineligible for a refund and will be returned to the sender.

Return shipping: Return shipping is the responsibility of the buyer. All returns must be shipped using a trackable, insured shipping method with the full declared value. We recommend nationally recognized carriers such as UPS or FedEx. Every Stone is not responsible for items lost or damaged during return transit. Items that arrive damaged, or that do not arrive due to insufficient shipping protection, will be ineligible for a refund. For your protection, all outbound shipments from Every Stone are fully insured.

Inspection: All returned items are inspected upon receipt for any alterations, modifications, or damage that occurred after delivery. Items that do not pass inspection will be ineligible for return and will be returned to the sender.

Refunds:Approved returns are refunded to the original payment method within 5 to 7 business days after receipt and inspection of the returned item, subject to the processing times of your financial institution. Orders paid by wire transfer are refunded by wire or check to the original payer. Original shipping charges are non-refundable.

8.Custom Orders

Custom orders require a non-refundable deposit at the time of order confirmation. The deposit amount will be communicated prior to the commencement of work. Custom orders are final sale, and no returns, exchanges, or cancellations are accepted once design, sourcing, production, or other work has begun.

9.Financing and Payment Plans

If you pay using a third-party financing or installment provider, your application, eligibility, and payment terms are determined and managed by that provider under its own agreement with you. Every Stone receives confirmation of your payment and order details only. Any questions or disputes regarding your financing must be directed to the provider.

10. Warranties and Disclaimers

Every Stone describes each piece as accurately as possible, including metal, gemstone type and origin, treatment disclosure, carat weight, and setting. Except as expressly stated in a product description, our jewelry is provided and sold “as described” in the applicable product listing. To the fullest extent permitted by law, Every Stone disclaims all implied warranties, including any implied warranty of merchantability or fitness for a particular purpose. Natural gemstones vary in color, clarity, and appearance, and such variation is not a defect. Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot be excluded or limited under applicable law.

11. Intellectual Property

All content on the Every Stone Jewelry Co, LLC website and social channels, including, without limitation, all photography, images, product designs, text, copy, graphics, logos, branding, trademarks, and other content, is the intellectual property of Every Stone Jewelry Co, LLC or its licensors and may not be reproduced, distributed, modified, displayed, or otherwise used without our prior written permission.

12.Limitation of Liability

To the fullest extent permitted by law, Every Stone’s total liability to you for any claim arising out of or relating to these Terms, your purchase, or our products shall not exceed the total purchase price paid for the applicable product. In no event shall Every Stone be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including any loss of profits, revenue, goodwill, or data, arising out of or relating to your purchase or use of our website or products, even if advised of the possibility of such damages.

13. Dispute Resolution — Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, our products, or any purchase made through Every Stone shall be resolved through binding arbitration rather than in court. Arbitration shall be conducted in the State of Florida, unless otherwise required by applicable law, under the Consumer Arbitration Rules of the American Arbitration Association then in effect.

This arbitration clause does not prevent either party from seeking emergency injunctive relief from a court where necessary to prevent irreparable harm.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of the State of Florida.

15. Changes to These Terms

Every Stone reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website or placement of an order following any changes constitutes your acceptance of the revised terms.

16. Contact

For questions regarding these Terms and Conditions, please contact us at sarah@everystonejewelryco.com