Privacy policy

Last Updated: July 2, 2026

Every Stone Jewelry Co, LLC ("Every Stone," "we," "us," and "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, products, and services, as well as the rights and choices available to individuals with respect to that information. Our website and products are intended for a general audience and are not directed to children under the age of 13.

1. Information We Collect

Information you provide directly

  • Name and email address when you join The Every Stone Insider, create an account, or contact us;
  • Phone number, if you opt in to receive text messages from us;
  • Shipping and billing address when you place an order;
  • Order and transaction details, including the items you purchase and your communications with us about purchases, returns, and custom orders
  • Custom and bespoke order details, including your ring or finger size and measurements, engraving text such as names, initials, dates, or short messages, your design preferences and specifications, and any reference or inspiration images you send us;
  • Gift recipient information, including the recipient's name, shipping address, and any gift message, when you ask us to ship a gift on your behalf;
  • Identity verification information, such as a government-issued ID, in the limited cases where we are required to verify your identity (see Section 9);
  • Appraisal, grading report, and insurance information associated with your purchase;
  • Information you share during a consultation or appointment, including notes about your preferences;
  • Reviews, testimonials, photos, videos, social media content, or other materials you choose to submit to us, publish about us, or tag us in on social media platforms; and Information relating to your payment methods and transactions. Card payments are processed by our third-party payment processor, and we do not collect or store your full payment card number. For high-value or custom orders paid by wire transfer, those payment details are handled directly between your financial institution and ours and are not stored by Every Stone.
  • Information collected automatically:
  • Website and device usage data, including pages visited, time spent on the site, browser type, operating system, referring URLs, and device information;
  • IP address and approximate location; and Information collected through cookies and similar tracking technologies, as described in Section 3.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders;
  • Design, produce, size, and engrave custom and bespoke pieces;
  • Communicate with you about your purchases, returns, custom orders, and customer service requests;
  • Provide appraisals and grading documentation, and assist you with insuring your jewelry;
  • Detect and prevent fraud, chargebacks, and other unauthorized activity;
  • Verify your identity where required and comply with applicable legal and reporting obligations;
  • Send you The Every Stone Insider emails, and text messages if you have opted in;
  • Operate, secure, and improve our website and your shopping experience;
  • Measure, personalize, and deliver advertising, marketing, and retargeting campaigns on platforms including Google, YouTube, Instagram, Facebook, and TikTok;
  • Feature reviews, testimonials, customer photos, and user-generated content in our marketing and promotional materials, consistent with your permissions and applicable law; and Comply with our legal and tax obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including:

  • Google Analytics: measures website traffic and how visitors use our site;
  • Google Ads and the Google tag: support remarketing and retargeting, so you may see our ads across Google Search, display partners, and other Google services after visiting our site;
  • YouTube: supports video retargeting and measures the effectiveness of our YouTube advertising;
  • Meta Pixel: measures the effectiveness of our Instagram and Facebook advertising and helps deliver relevant ads; and TikTok Pixel: measures the effectiveness of our TikTok advertising and helps deliver relevant ads.

Depending on your location, you may be presented with choices regarding certain cookies and tracking technologies when you visit our website. You can disable cookies through your browser settings, and many browsers support a Global Privacy Control signal that we honor where required. Disabling cookies may affect the functionality of our website. See Section 14 for additional information regarding your choices relating to targeted advertising and certain data-sharing activities.

4. How We Share Your Information

Every Stone Jewelry Co, LLC does not sell your personal information for monetary consideration. We share personal information only with:

Our e-commerce platform and payment processor (currently Shopify and Shopify Payments), which host our store, process orders, and handle payments on our behalf.

Shipping carriers and shipping insurers, to deliver and protect your orders.

Advertising, retargeting, and analytics partners (Google, including YouTube; Meta; and TikTok), as described in Section 3;

Independent appraisers, gemological laboratories, and insurance providers, when you request appraisals, grading reports, or help insuring a purchase;

Third-party financing providers (such as Shop Pay Installments or Affirm), if you choose to pay using a payment plan;

Service providers and vendors who help us operate our business, such as email, marketing, analytics, and technology providers, under obligations to protect your information; and

Legal authorities, when required by law or to protect the rights, property, or safety of Every Stone, our customers, or others.

Please note that our use of advertising cookies, pixels, and similar tracking technologies (including those provided by Google, YouTube, Meta, and TikTok) for targeted advertising and analytics purposes may be considered a "sale,” "sharing,” or use of personal information for targeted advertising under certain state privacy laws. You may have the right to opt out of those activities as described in Section 14.

5. Custom, Personalized, and Bespoke Orders

For custom, made-to-order, and bespoke pieces, we collect the information needed to design and produce your jewelry. This may include your ring or finger size, engraving text such as names, initials, dates, or short messages, your design preferences and specifications, and any reference or inspiration images you share with us. We use this information to create your piece and to keep a record of its specifications so we can help you with future service, resizing, repair, authentication, warranty support, or other customer service requests. Engraving text and personal messages are stored as part of your order record.

6. Gifts and Recipient Information.

If you purchase a gift and ask us to ship it directly to someone else, we collect the recipient's name, shipping address, and any gift message you provide. We use this information only to fulfill and deliver the gift. If you ask us to keep a delivery a surprise, we will use reasonable efforts to honor that in our communications.

7. Appraisals, Grading Reports, and Insurance

Many of our pieces are sold with a gemstone grading report or appraisal, and many customers choose to insure their jewelry. If you request an appraisal, a grading report, or assistance with obtaining insurance coverage for a purchase, we may collect and share the information necessary to provide it, including your name, contact details, and a description of the item, with independent appraisers, gemological laboratories, or insurance providers. Documentation tied to your purchase, including certificates, grading reports, appraisals, and serial numbers, is retained as part of your order record.

8. Financing and Payment Plans

If you choose to pay using a third-party financing option such as Shop Pay Installments or Affirm, your application and payment information is collected and processed by that provider under its own privacy policy and terms. We receive confirmation of your payment status and order details, not your full financial information.

9. Identity Verification and Legal Compliance

For certain high-value transactions, we may verify your identity, and we may be required to collect, retain, or report transaction information to government authorities as required by applicable law. We keep any such records for as long as required by applicable law.

10. Shipping and Delivery

We ship using insured, trackable, and signature-required methods, and we share your name, shipping address, and order details with our shipping carriers and insurers to deliver and protect your order. We may review orders for signs of fraud before shipping.

11. Reviews, Testimonials, and User-Generated Content

If you submit a review or testimonial, or tag us or share photos of your jewelry on social media, we may display or repost that content, including your first name, social handle, or image, consistent with your permissions and applicable law. You can ask us to remove your content at any time by contacting us at sarah@everystonejewelryco.com.

12. Email and Text Communications

When you join The Every Stone Insider, you may receive email communications from us, including drop previews, sourcing stories, and brand updates. If you opt in to text messages, you consent to receive marketing texts, and message and data rates may apply. You can unsubscribe from emails at any time using the unsubscribe link, reply STOP to opt out of texts, or contact us at sarah@everystonejewelryco.com. We do not send marketing messages without your consent.

13. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes in this policy, comply with our legal, tax, and recordkeeping obligations, and resolve disputes. Order and transaction records, custom-order specifications, appraisal and certificate documentation, and any identity verification records are retained for at least 5 years, or longer where required by law.

14. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of your personal information, subject to legal retention requirements;
  • Opt out of marketing communications; and Opt out of targeted advertising and the "sharing" or "sale" of your personal information.
  • To opt out of targeted advertising, you can disable advertising cookies in your browser, use a Global Privacy Control signal, adjust ad settings on Google, YouTube, Meta, and TikTok directly, or contact us. To exercise any other right, contact us at sarah@everystonejewelryco.com. We may need to verify your identity before responding to certain requests. We will not discriminate against you for exercising these rights.

15. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a minor under 13 has provided us with personal information, please contact us at sarah@everystonejewelryco.com and we will take reasonable steps to delete that information.

16. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

17. Third-Party Links

Our website and content may link to third-party sites, including our social media profiles. We are not responsible for the privacy practices of those platforms and encourage you to review their privacy policies directly.

18. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Unless otherwise stated, any changes will become effective when posted.

19. Contact

For questions or concerns about this Privacy Policy, or to exercise any applicable privacy rights, contact us at: sarah@everystonejewelryco.com